Delivery information

Delivery costs £5.00*

Important Notice
Due to unprecedented demand, there currently may be a lead time of between 2 to 4 days with some orders.

MEAT DELIVERY CHARGES

Our delivery charge for UK mainland deliveries (may exclude some parts of Scottish Highlands) to a single UK mainland address is £5.00.

Orders over £50 to UK mainland addresses are carriage free.

We will make every effort to ensure your meat delivery is left in a safe place if you, the home owner is not available. We can leave with a neighbour or in a place you have told us when at the website checkout (e.g. porch, garage etc).

Once the meat leaves our outlet it is the responsibility of the customer to ensure delivery can be made. We reserve the right to refuse refunds based on a non delivery due to the home owner being unreachable.

*Guaranteed Next Day Delivery charge includes gross weight and packaging of order, and includes VAT

LOCAL DELIVERIES

Deliveries within a 10 mile radius will be delivered by Meat & Cleaver providing a truly personal service to our customers. Look out for our branded van in the local area and be sure to give us a wave if you see us!

SPECIAL REQUESTS

Whether you would like us to deliver to a neighbour, or cut your meat a specific way, we can accommodate most requirements, just ask! We can prepare all meat to order, so if there’s something unusual you would like, our skilled butchers can help. Simply add a note in the check out process.

MEAT DELIVERY METHOD

Meat & Cleaver deliveries are made by APC Overnight.

We will deliver our products in specially designed containers to anywhere in the mainland UK. Any order placed before 12pm will be delivered the next working day (Tuesday-Friday). APC Overnight courier collects the completed orders from Meat & Cleaver and delivers them direct to your door.

Customers can give additional delivery instructions for their order online at the time of purchase.

ORDER STATUS – DELIVERY WITH APC Overnight

When you place an order with us we want to ensure our service continues with our courier, APC Overnight. Using your unique tracking number provided in the confirmation, ensure your delivery suits you. Follow your parcel on https://tesparcelservices.co.uk/

For added convenience and extra services APC Expect Messaging can notify you when what time you can expect your delivery. If you’re not going to be in pick the best option for you: collect from pickup shop; deliver to a safe place; deliver to a neighbour or change the delivery day. If you return home and you delivery has been missed, the driver will attempt a second delivery at a later date.

DELIVERY DAYS

Any UK mainland order placed before 12pm from Monday to Thursday will be delivered the next day (Tuesday-Friday). The earliest delivery day after a bank holiday is Wednesday.

Please note, orders received after 12pm will not be processed until the next working day.

Orders received after 12pm on a Thursday will not be processed until Monday for a Tuesday delivery.

ORDER DAY EARLIEST DELIVERY DAY
Monday – before 12pm Tuesday
Monday – after 12pm Wednesday
Tuesday – before 12pm Wednesday
Tuesday – after 12pm Thursday
Wednesday – before 12pm Thursday
Wednesday – after 12pm Friday
Thursday – before 12pm Friday
Thursday – after 12pm Tuesday
Friday Tuesday
Saturday and Sunday Tuesday

Scottish Highlands & Islands

Unfortunately, due to the fact that delivery can take up to 5 days to reach the Scottish highlands and islands, we are unable to deliver our fresh meat to you. If you are unsure if this affects you, then please get in contact with us.

If in any doubt or you need to contact us, please email us at info@meatandcleaver.co.uk.

Meat & Cleaver Divider
Meat & Cleaver: Packaged for freshness

PACKAGED FOR FRESHNESS

Your meat order will be securely sealed and delivered in a temperature controlled polystyrene cool-box, and your meat is packed along with specially designed ice packs.

Your meat will be kept below 4°C from the time we cut it, until you receive it, so it will always arrive fresh and in perfect condition.

100% FRESHNESS GUARANTEE

Your meat order will be securely sealed and delivered in a temperature controlled polystyrene cool-box. Your meat will be kept below 4°C from the time we cut it, until you receive it, so it will always arrive fresh and in perfect condition.

We promise your complete satisfaction. That is our commitment to you.

Our insulated expanded polystyrene box is leak proof and sturdy and designed to keep the inside cool.

Our ice packs are made with a water-based gel, which is frozen and packed with the meat. This will keep the meat at the correct temperature for up to 48 hours.

When the ice does melt, it stays as a gel, which prevents the delivery becoming wet.

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